Website Return Policy
* About our damage and return policy
* This Policy is for website purchases only. We guarantee that you will be 100% satisfied with the purchase on our website.
* Otherwise, we will refund your purchase price, in full, upon safe return of the part, lot, or specimen in its original condition, within 13 days of purchase. Send your return to: Le Stage Minerals, Av Baltasar Brum 192, Artigas CP 55000 - URUGUAY
* Please note that returns for in-store purchases will vary from website return policies.
* If you are not satisfied with your product, please let us know right away so we can start resolving the issue as soon as possible. Send a message to (+598) 99772008 or email us at
sales.lestage@gmail.com* Store credit can be issued immediately upon receipt of the returned item.
* All cash or paypal refunds are processed within 30 days from the date the returned product is received.
* All returned items must be returned in their original packaging along with the packing slip.
* Buyer is responsible for all return shipping costs, if the reason is not DOA or wrong sample.
- Damage Policy:
* If your item arrives damaged, please contact us and we will immediately resolve everything at your convenience.
* But DOA (Damage on Arrival) must be reported within 1 business day from the delivery date, no exceptions.
* You must keep all packaging.
* You must retain all damaged items and parts.
* Please send us pictures of the packaging and the Damaged Product. (Wsp +59899772008)
## DO NOT RETURN THE PACKAGE TO US ##
unless you have called us to report the damaged purchase.